Dear Valued Guests and Friends,
Lakeside Lodge and Suites would like to address any potential questions or concerns you might have regarding the Coronavirus (COVID-19) pandemic. First and foremost, our highest priority is always our guests. We have always followed the strictest cleanliness and safety regulations and continue to do so.
Our hotel remains open and welcomes guests as long as it is deemed safe to do so. We have a list of restaurants open for take-out orders and our staff will happily assist you with any questions you might have during your stay. In order to ensure the health and safety of our guests and staff, we have instituted the following policies:
- We are continuously monitoring the situation and adjusting our response based on the latest recommendations from the Centers for Disease Control and Prevention as well as local healthcare professionals.
- All items and surfaces that guests and staff come in contact with are regularly disinfected. All common areas and rooms are diligently cleaned, as we always do with our daily cleaning routine.
- We have informed our staff to stay home if they are feeling symptoms of any illness, and to stay home until completely symptom-free.
As of May 5th, Phase 1 openings will begin in the Chelan area. This means golf courses and state parks will be opening, and fishing will be allowed. Appropriate social distancing and safety measures will still be observed.
We urge guests not to travel if they have been exposed to COVID-19, have had contact with infected people, or have cold/flu symptoms. We do understand that some people, including essential workers, still need a place to stay. We welcome you.
Due to the uncertainties posed by COVID-19, we are offering flexible cancellation and change policies for reservations booked with Lakeside Lodge and Suites until further notice. If your reservation was made through an (online) travel agent, contact the travel agent for more information about your specific reservation.
We are focused on keeping you updated with the latest information as it becomes available. You can check this page for updates as we add them. We are committed to providing our guests with clean, comfortable, and safe accommodations for as long as we can.
Please feel free to contact us at 509-682-4396 with any questions or concerns. We wish you good health and thank you for your understanding and continued support.
Lakeside Lodge and Suites